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Frequently Asked Questions





Frequently Asked Questions


Q: Can I track my order?


I you don’t receive your item within 2 weeks, let us know and we can
provide tracking information.



Q: I entered the wrong address, how can I get this fixed?


Send us an email ASAP to: 
so we can correct this before your order ships
out. Please include [WRONG ADDRESS] in the subject line so we notice your high
priority issue.


Q: How are payments processed?


Our pricing is based in USD. All payments and financial details such as
credit card numbers are dealt with directly by the PayPal gateway to ensure
your privacy. PayPal is the safest and most secure payment gateway worldwide
and you don’t need a PayPal account to complete a transaction. You can pay via
PayPal with any credit or debit card. Or if you have a PayPal account you can
use your own funds.


Q: How long does shipping usually take?


Most orders arrive within 14-21 business days, however, it
can take up to 25 business days for orders to arrive but this is a rare






1740 Broadway

New York, NY 10019




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